In LionDesk, at times you wont be able to right click to paste items. When you right click and select "Paste," you will see the image below. Simply close the window that opens up and use the commands below to paste directly into the email or template body.
If you are using a PC, you would Ctrl+V
If you are using a Mac, you would use Cmd+V
Note: It is easier to paste directly into the field you need the copied information, rather than pasting into the box.