LionDesk uses Chargebee as our payment processing center. When paying online, it is required to setup a login to this portal. Here is a link to the login page: https://liondesk.chargebeeportal.com/portal/login?.
Step 1: Go to https://liondesk.chargebeeportal.com/portal/login? and login.
The page looks like this:
NOTE: This login is separate from your CRM login, this is strictly accessing the payment portal for your account.
Step 2: This is only if you don't already have a login.
If you don't have a login to this portal, go ahead and click the "New user? Get your signup link here" button to create a login. Click this button will take you to the below page:
NOTE: Be sure to use the same email address that is on your LionDesk profile page.
After signing up, you should receive an email from email@example.com with the subject line "Customer portal account verification email". See below:
Be sure to follow this link and validate your portal account, which will then take you to step 1.
HELPFUL HINT: Bookmark this link: https://liondesk.chargebeeportal.com/portal/login? so you can access your payment portal at anytime and update billing information.