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Stop a Drip Campaign when a contact replies to your text message

You can set Auto Pilot campaigns to automatically stop after a text reply from client is received! In order for this to work, you must have a LionDesk custom phone number. 

1. On the Marketing tab, select “Autopilot Drip Campaigns”

2. You can either Edit or Add a new Auto Pilot Task on one of your campaigns. When the popup window appears, there will be the option below.

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3. Choose yes on “Stop on Text Reply”.

On the campaign task list you will now see a “stop on reply” icon.

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Reminders:

  • This option will end ALL tasks on a drip campaign. Text messages, emails and phone calls will automatically be completed and will discontinue the campaign.
  • If you want a certain amount of texts and emails to be sent before the campaign automatically stops, select the “stop on reply” option on a later task. For instance, if you want the lead to receive five texts before the campaign stops, select “stop on reply” on the fifth text message task.
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