Text-2-Sell/Short Codes: LionDesk’s Secret Power

Advertising your properties is helpful, but automatically responding to inquiries and instantly creating interested contacts at the same time can change the real estate game.

When you purchase a custom number from LionDesk, not only are you able to text from within your LionDesk account, you also unlock our Text-2-Sell feature. This is one of our favorite features and we feel not enough of our users take advantage of it. Once set up, the process is automatic, and at the same time it’s very useful and powerful.

Here’s how it works:

You write your own “Short Code,” URL, and custom response. The short code will be an easy thing for interested clients to text to your LionDesk number, your URL can be your website, the property website, or anything else you want to send to the client as an auto response, and the custom response is a 150-character message to be automatically sent to the client in addition to the URL.

Now your Text-2-Sell code is complete! It will read something like “Text HOME or (760) 123-1234.”

Whenever interested buyers text the short code to your number, they’ll receive your custom response and a link to your website.


Using short codes, you can also capture demographic information and social media data automatically! When you receive a text from a number that isn’t in your account, LionDesk will immediately search the internet to create a new contact for you. LionDesk will make a new contact for the phone number on your account and attempt to populate it with data such as: name, age, house market value, Facebook and LinkedIn profiles, and home owner status.

You will also receive an instant text message to your phone so that you know who is getting in contact!


  • Short codes don’t need to be for print. Include them in your email signature and Facebook ads.
  • You can create unlimited short codes with LionDesk! Even one for every property.
  • Improve any advertisement you have with the short code’s auto-response feature.
  • Remember: Your short codes are working even when you aren’t.
  • Use short codes for open houses -- if you're busy or can't talk to everyone, have interested people text your code to get info on the house while they're in it!
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