To use the direct mail feature in LionDesk you must purchase credits that are applied to your account.
To purchase these credits:
1- Go to your profile within your LionDesk account
2- Once you are in your profile, scroll down to manage subscriptions and limits
3- Here you can see your limits on your account and how many direct mail credits you have left
4- To continue to purchase direct mail credits, hit the subscription and limits button
5- Select the direct mail credits add-on feature from the list
- Your purchase options are $10 Direct Mail Credit and $100 Direct Mail Credit
- You will be charged per mail piece therefore your credits will be used to pay for the total pieces you will be sending
6- Select "add"
7- When continuing to the next screen to finish your transaction, you will have the option to add Auto-Recharge
- This option allows your account to be automatically charged when your direct mail credit reaches 10%
- It will recharge with your original amount purchased
8. Click "Check Out" to complete the process.