If you are working with a third party company that LionDesk currently does not support for importing leads or contacts, there are two ways in which to get those leads into LionDesk automatically.
1) LionDesk Developer Platform (https://developers.liondesk.com). The Developer Platform will allow for complete integration with all of LionDesk features.
2) Basic email parsing via https://www.leadmetadata.org LionDesk uses the leadmeta data specs in order to import leads into LionDesk. Your partner can program to these specs and then when a new lead is created, they will email your unique LionDesk email (https://www.liondesk.com/admin/settings.html#leads).